Common queries answered
Frequently asked Questions
Most orders are delivered within 4–7 business days.
However, delivery time may vary based on your location and the product you choose. As soon as your order is shipped, you’ll receive a tracking link on your email/WhatsApp to follow your package in real time.
If you need faster delivery, feel free to contact our support team!
We offer a hassle-free return and exchange policy.
You can request a return or exchange within 7 days of receiving your order.
The item must be unused, in original condition, and with all tags/packaging intact.
If the product is damaged, defective, or not what you ordered, we will provide a free replacement or full refund.
For other reasons (like change of mind), return shipping charges may apply.
Just contact our support team and we’ll help you quickly!
You can change your shipping address before your order is shipped.
Here’s how:
Contact our customer support immediately with your order number and the new address.
If your order is still in processing, we will update the address instantly.
If the order has already been shipped, the address cannot be changed — but we’ll guide you with the best possible solution.
Always double-check your address before placing the order to avoid delays!
Tracking your order is very easy!
Once your order is shipped, you will receive a tracking link via Email or WhatsApp.
Click the link to see live updates—including dispatch status, current location, and expected delivery date.
You can also track your order anytime from the “My Orders” section on our website.
If you face any issues with tracking, just contact our support team — we’re happy to help!
You can reach our customer support in multiple ways:
Email: Simply write to us and our team will respond quickly.
WhatsApp / Chat Support: Message us for instant help regarding orders, tracking, returns, or product queries.
Contact Form: Fill out the “Connect With Us” form on our website — our team will get back to you within a few hours.
We’re always here to help you with anything you need!
If you entered an incorrect shipping address, don’t worry — just act quickly.
Contact our customer support immediately with your order number and the correct address.
If your order has not been shipped yet, we will update the address right away.
If your order is already shipped, the address cannot be changed — but we’ll still try our best to assist you with the courier.
To avoid delays, always double-check your address before confirming your order!
Yes — we ship to India, including all major cities and most remote areas. If you’re placing an order from abroad, just drop us your country and pin code through the contact form, and we’ll check the shipping availability & charges for you.
Not always — it depends on the items you ordered.
If all your products are from the same category or warehouse, they will usually arrive in one package.
If your order contains multiple items from different warehouses, they may be shipped separately for faster delivery.
Don’t worry — you’ll receive separate tracking updates for each package, so you can follow everything easily!
